Inventory and order sync diagnostics
Find the mismatch before changing another setting.
A manual, support-ready diagnostic for Shopify merchants dealing with inventory, SKU, location, POS, Zoho, order, or supplier-feed drift.
The request form asks for your email and a short problem description. Do not include credentials, customer data, or exports in the form.
What the diagnostic checks
Mapping and source of truth
- Duplicate, missing, or renamed SKUs and variants.
- Location mismatches across stores and warehouses.
- Conflicting edits between Shopify, POS, feeds, and inventory tools.
Sync behavior and evidence
- Inventory, product, and order sync separated.
- Last known success, failure window, and recent setting changes.
- A plain evidence packet you can use with app support.
How the manual pilot works
Describe the drift
Tell us which systems are syncing and what appears wrong. Do not upload files yet.
Agree on scope
Phuong confirms whether the issue fits the pilot, the minimum exports needed, and the turnaround before payment.
Get the evidence
You receive mismatch findings, likely cause classes, and a support-ready action list. You decide what to change.
Your store stays under your control
Minimum data only
No store login, API key, staff account, or remote access. If the pilot fits, we agree on the minimum exported columns before you send anything. Do not send customer names, addresses, payment data, passwords, or credentials.
Direct founder review
Relaystead is run by Phuong Huynh, a software engineer in the United States. Only Phuong reviews the agreed files. Source files and working copies are deleted after delivery or refund.
Questions: hello@relaystead.com